Consultation and Caregiver Onboarding Tips for New Patients in Oregon

Seniors Meeting With CaregiverCaregivers provide a vital service – they help senior citizens retain their independence and stay connected to their communities. Home care agencies ensure seniors have help with daily tasks, errands, and personal care so that they can stay in their homes and age in place. If you’re meeting with a new caregiver for yourself or a loved one, you’ll likely go through a caregiver onboarding process to provide you with an overview of the home care services you can use. Here, Serenity Home Care, based in Oregon, shares a few recommendations and tips for your first meeting with a home care agency.

Ensuring a Successful Consultation Process

If you or a family member needs in-home care, the first step is often a meeting with a home care provider. At this initial consultation, you’ll learn about the wide range of care services available, which could include the following:

  • Light housekeeping
  • Help with bathing, dressing, and grooming
  • Medication management
  • Meal preparation and nutrition assistance

This meeting is an opportunity for the service provider to explain how they can help you – but it’s also a time for you to interview the provider, and make sure they’re a good fit for you.

Ask Questions and Share Your Needs

It’s a big adjustment to welcome a caregiver into your home. You should only work with a caregiver if you feel comfortable with them and confident in their services. As part of your consultation and onboarding, make sure you ask any questions you have. For example, will you always work with the same caregiver, or will it vary? Will your caregiver always visit at the same time of day? Your care plan should be personalized – so make sure that you share your needs and interests. Maybe you love to cook, but you’re not as nimble in the kitchen as you used to be. A caregiver can work with you to prepare meals so that you can still enjoy making your favorite dishes.

Include Your Loved Ones

Whether you’re arranging home care services for yourself or a parent or other family member, think through who should be involved in this first consultation. It can be helpful for adult children of elderly parents to meet with a prospective caregiver, providing peace of mind that their parent will be in good hands. And if a family member helps you with tasks like scheduling medical appointments, it’s a good idea for them to meet with the caregiver. A caregiver may help you by driving you to appointments or picking up prescriptions, so your relative will want to coordinate with them.

By keeping open lines of communication and clearly stating your needs, you can help ensure that the consultation and onboarding process goes smoothly for everyone.

Choose a Reliable Home Care Agency

If you’re looking for expert, dependable senior home care in Multnomah, Clackamas, or Washington Counties, Serenity Home Care is here to help. We’re a comprehensive home care agency licensed by the Oregon Health Authority. We’re committed to providing friendly, compassionate senior care, and we take the time to develop a personalized plan for each of our clients during the caregiver onboarding process. To learn more, contact Serenity Home Care today.

Contact Us

Serenity Home Care
Serenity Home Care Serenity Home Care
12725 SW Millikan Way, Ste 300, Beaverton, OR 97005
Phone: 503-520-9400503-520-9400 | After Hours Phone: 503-740-2212503-740-2212 | Fax: 503-520-9401
Business Hours: Monday to Friday: 8:30 AM to 4:30 PM
Saturday and Sunday: By appointment

(*) Fields Are Mandatory

(*) Fields Are Mandatory